Between 2020 and 2025, patient-written messages increased 153%, according to the study in JAMA. But office visits also rose, suggesting messaging doesn’t replace in-person care.
Patient messages to providers skyrocket since 2020: study
Between 2020 and 2025, patient-written messages increased 153%, according to the study in JAMA. But office visits also rose, suggesting messaging doesn’t replace in-person care.